FAQs

How often will I be contacted and how will information be collected?

You will be asked to complete one survey at the beginning of the trial and one at the end of the trial, plus several more over the course of the trial (but no more than 5 in total). Each survey will take approximately 15 to 20 minutes to complete.  The surveys will be web-based but if you are unable to complete them online De Montfort University can arrange for you to complete them over the phone.

Individual participants will also be asked to take part in one face-to-face activity i.e. focus group, interview or workshop. Where customers have agreed to take part in focus groups or interviews, they will only be expected to take part once during the whole project whilst giving regular feedback in the online surveys. Newsletters will also sent to all customers participating in the trials with news of new cluster developments, and updates on the project as a whole.

What type of information will I be asked for during the trial?

De Montfort University will need information about you and your household, for example your age, gender, number of people in your household, etc. This will help to understand how different types of people and households use an Electric Vehicle with Esprit control.

De Montfort University will ask for information about your experiences in using the Electric Vehicle with Esprit control. This may include, for example, what types of trips you use your Electric Vehicle for, when you decide to charge your Electric Vehicle, and any concerns or problems you may have in using or charging your Electric Vehicle.

Why will I be contacted by a research centre during the trials?

The aim of the My Electric Avenue project is to test the acceptability to end users of a system that controls the scheduling of EV charging. Therefore we would like to ask you questions about your EV charging habits. De Montfort University will contact you periodically to take part in surveys.

In addition to these surveys you will be asked to participate in one face-to-face activity. This may be an interview or a discussion group with the other participants in your 'cluster'.

The My Electric Avenue Project was delivered between January 2013 and December 2015 by EA Technology on behalf of Scottish and Southern Energy Networks (SSEN) as part of the Low Carbon Networks (LCN) Fund suite of innovation projects. As the Project is now complete, this webpage will no longer be updated, however you can learn more about the work undertaken by EA Technology at www.eatechnology.com and SSEN at www.ssepd.co.uk/Home.

For details of My Electric Avenue's legacy iniatives, visit the webpages for the Smart EV Project and the EV Network Group

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