Recruitment process

The following steps explain the various checks that were undertaken to establish a customer’s suitability to take part in the trial, with the anticipation of that customer then utilising the ‘snowball effect’ to recruit neighbours to form a cluster. These steps included:

Geographical check (within participating DNO area)

Once initial contact was made with an area with a potential cluster, the first check was that it was in an appropriate area of the country (SSEPD and Northern Powergrid’s licence areas). The first check carried out by potential participants but also by partners was to confirm that they lived within one of the eligible postcode areas.

Confirmation of interest after initial information pack sent

As well as contact details for potential individuals, a request was made for a central contact who was able to disseminate information and help arrange further recruitment events. The best form of communication - email, telephone or letter - was agreed.

Survey of the low voltage (LV) network and transformers (if monitors can be installed on substation)

A survey of the LV network and transformers was carried out to ensure that the equipment could be installed. This also provided information about which homes could form a cluster as this is dictated by the electricity feeders to which they are connected. This information was conveyed to initial potential participants so they could work to attract further participants in suitable areas. It also gave an indication of the number of EV charging points that could be connected to the feeders depending on their loading and construction.

Charging point survey
Zero Carbon Futures (ZCF) carried out a home or workplace survey to assess suitability for charging point installation. ZCF aimed to carry out the survey at the same time as the Power Line Carrier (PLC) survey (see below), where possible, to lessen any disruption and inconvenience to the customer.

PLC survey to check that the communications are possible in the area

ANDTR carried out a PLC survey to check that the communications are possible in the area. This required access to plug sockets either in customers’ homes or any local community buildings, as well as their local distribution substation. Where possible, plug sockets were tested at community buildings, avoiding the need to enter customers’ homes near the end of feeders. This may not have been possible in each instance and therefore it was expected that some customers would need to allow testing in their homes. Local contacts and ‘ambassadors’ negotiated with customers and managers of community buildings to find the most convenient time and make arrangements for the checks to be carried out. The test, which was performed by ANDTR, involved plugging in a CE-marked device into any plug socket on the premises (in customers’ homes or in community buildings) to send a signal back to the substation. If this signal was received at the local substation then it was likely that the area would be appropriate to take part in the trials. The test normally required a short visit of up to 30 minutes. This process was explained fully to willing homeowners and managers of community buildings prior to the testing.

Credit checks

Fleetdrive Electric carried out credit checks on those who were interested. This information will remain confidential and will be held securely by Fleetdrive Electric.

Please see our data protection policy.


Timescales for establishment of each trial cluster depended upon finding at least ten people to take part. The My Electric Avenue project team established timescale guidelines when at least ten people in the local area were engaged.

Find out more about the Trial results


The My Electric Avenue Project was delivered between January 2013 and December 2015 by EA Technology on behalf of Scottish and Southern Energy Networks (SSEN) as part of the Low Carbon Networks (LCN) Fund suite of innovation projects. As the Project is now complete, this webpage will no longer be updated, however you can learn more about the work undertaken by EA Technology at and SSEN at

For details of My Electric Avenue's legacy iniatives, visit the webpages for the Smart EV Project and the EV Network Group

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